Stripe invoice paid alert in Slack (invoice.paid)

A Stripe invoice paid alert in Slack tells your team that an invoice was settled, whether a card paid it or someone marked it paid by hand. ChargeBell listens for invoice.paid and posts the invoice number, the amount, the customer, and a button to open the invoice in Stripe.

What the invoice.paid event means

Stripe's event reference says invoice.paid "occurs whenever an invoice payment attempt succeeds or an invoice is marked as paid out-of-band." The second case matters for B2B billing. If a customer pays by wire or check and you mark the invoice paid in Stripe, this event still fires.

invoice.paid vs invoice.payment_succeeded

Stripe sends invoice.payment_succeeded only when a payment attempt succeeds. It does not fire for invoices marked paid out of band. For online payments, Stripe sends both events with the same invoice data, so you only need one. invoice.paid covers every case that invoice.payment_succeeded covers, plus manual payments.

Why send paid invoices to Slack

• Subscription renewals. Stripe creates a renewal invoice each cycle and sends invoice.paid when it is settled, so each renewal shows up in Slack.
• B2B invoices. Invoices paid by wire, ACH, or check and marked paid by hand post too.
• Agencies and services. You see when a client pays without checking the Dashboard. See Stripe alerts for agencies.

What the Slack alert shows

The title reads "Invoice paid" with the invoice number and amount. Below it is the customer name or email from the invoice. If the invoice has a due date, the alert shows it. A View invoice in Stripe button opens the invoice.

Fields ChargeBell can include

• The amount paid and currency
• The invoice number
• The customer name or email from the invoice
• The due date, when the invoice has one
• A View invoice in Stripe button

One payment, one message

A card payment on an invoice sends both payment_intent.succeeded and invoice.paid. ChargeBell keys both on the PaymentIntent ID, so the payment posts once. An invoice marked paid by hand has no PaymentIntent, so ChargeBell keys it on the invoice ID. A subscription's first invoice, paid within 15 minutes of its new subscriber alert, is covered by that alert.

How to set up a Stripe invoice paid alert in Slack

1. 1

   Connect Stripe

   Approve ChargeBell's read-only Stripe app. It reads invoice events and cannot mark invoices paid or move money.

2. 2

   Connect Slack and pick a channel

   Add the ChargeBell Slack app and choose where paid invoices post, such as #billing or #revenue.

3. 3

   Turn on the invoice paid alert

   In alert settings, switch Invoice paid on. It is off by default. You can send it to its own channel.

4. 4

   Send a test alert

   Check the message in Slack before the next invoice is paid.

Related Stripe alerts

• Stripe successful payment alert for payment_intent.succeeded
• Stripe invoice.payment_failed in Slack for failed invoices
• Stripe subscription canceled alert for customer.subscription.deleted