Contact ChargeBell

Each topic has its own inbox. Email the one that matches your question about support, billing, privacy, legal notices, copyright, or security.

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Support

Email support@chargebell.com for help with setup, account access, or alerts that didn't arrive. Include the email address on your ChargeBell account, the Stripe event or Slack channel involved, and a short description of what happened.

support@chargebell.com

Billing

Email billing@chargebell.com about plans, invoices, renewals, cancellations, or refunds. We may ask you to confirm you own the account before we change billing.

billing@chargebell.com

Privacy requests

Email privacy@chargebell.com to access, correct, delete, or export your data, or to object or opt out. We may ask for enough information to confirm the request relates to your account.

privacy@chargebell.com

Email legal@chargebell.com for legal notices, questions about the terms, intellectual property concerns, or copyright takedown requests. Include the material, where it appears, your contact details, and the rights you believe are affected.

legal@chargebell.com

Security reports

If you find a security issue, email security@chargebell.com with enough detail for us to reproduce it. Don't access, change, delete, or share another customer's data while testing.

security@chargebell.com